91制片厂鈥檚 password management system provides a convenient means for 91制片厂 students, faculty, and staff to unlock their 91制片厂 account or reset their 91制片厂 password (91制片厂 User accounts are used to authenticate access to WebAdvisor, Email, classroom and lab PCs, and 91制片厂鈥檚 wireless network).

Password Reset Instructions

Getting Started 鈥� Registering your Cell Phone and Alternate Email

  1. You can access 鈥楢ccount Management鈥� by going to: 

  2. Enter your username and your current 91制片厂 password and click Login.

  3. After entering your username and password information, click your name in the top right corner and chose Edit Profile

  4. Click the link to Change your password now
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  5. Enter your current password, click Continue.

  6. Next you will be prompted to verify your identity by using your mobile authenticator app on your phone.  You should have set this up the first time you logged into the 91制片厂 Login. Open and login to the authenticator app on your phone.
    - If you do not have a mobile authenticator app set up then follow the steps on the Multi-factor Authentication page. 

  7. 颅Enter the 6 digit code found in the authenticator app, click Continue.

  8. You will now be prompted to enter an alternate email address. Please note that this is any email address other than your 91制片厂 address (such as Gmail, Hotmail, yahoo, etc.). After entering your alternate email, click Continue.

  9. PortalGuard will send a one-time temporary password to your alternate email address. Using a different browser window (or your mobile device) open the email from PortalGuard and enter the temporary password. Again please be careful reading and entering the password.

  10. Upon receiving the message 鈥淓nd-User Self Service. Self-Service Action Successful鈥�, click the link 鈥淐lick here to try to continue logging in.鈥�
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  11. After successfully registering your cell phone and alternative email, you will see the Account Management home page. You can log in any time and update this information as needed. Notice that the cell phone number and alternative email address is displayed. 

  12. Click the Log Out link.